What I love about Lee Myles Transmission - Hollis:
• Staff is professional and knowledgeable.
• Excellent customer Service: Made feel comfortable and at ease during a very stressful time.
• Honesty, trustworthy, guaranteed transmission work for 3 years. Other repairs for one year
• Caring - Owner proved that he “cared” more about making me a customer for “life” than making a quick buck.
I have a Honda Odyssey Touring and I brought it to Lee Myles for a transmission issue. They repaired the transmission, however my car has been in and out of the shop for a year due to a “check engine” light being on. I took my car to the Honda Dealer and at least seven other mechanics they were not able to figure out what the issue was with my car. Due to the check engine light being on, my car could not pass NY state inspection and therefore was non-registerable by NYS. Steve and his team worked on my car for one week and they were able to figure out the problem. In addition, Steve did not charge me for labor to fix my car for the check engine light. He went above and beyond what the Honda Dealer didn’t do and got a diagram of my engine and pin pointed the part that was causing the issue. He did an amazing job trouble shooting, diagnosing, and rectifying the issue with my car. My husband and I were speechless when we saw that we suffered for almost a year due to a very small “spring” being missing from one of the car’s engine. We automatically realized what a mistake we made letting inexperienced mechanics touch our car!
I have lived in the Hollis/Queens Village area for 30+ years and I am sorry that I did not come across Steve and his team sooner. I have already recommended friends and family to Lee Myles of Hollis. I do not plan on taking my car anywhere else! I cannot say “thank you” enough. It’s been two weeks and I have not had any problems with my car. I will be forever grateful to Steve and this team! THANK YOU LEE MYLES OF HOLLIS!!